Frequently asked questions
We’ll ship anywhere in the U.S. to start.. If you’re outside the States, drop us a line — we’ll see what we can work out.
Easy—reach out through our contact form or give us a call. We’ll talk through your build, lock in your deposit, and get you on the calendar.
Depends on the season and the parts. Roof extensions and custom orders can be ready in as little as 2–3 weeks after your deposit, but peak season fills up fast.
Just your van, a key, and any personal gear you don’t want bouncing around while we work. We’ll handle the rest.
Clear out valuables, fragile items, and anything blocking the work area. The cleaner your space, the faster we can get to work.
Small jobs—sure, we’ve got a lounge. Big builds—probably better to plan something else for the day (or week).
We walk you through every upgrade, answer questions, and make sure you leave knowing how it all works.
Yes—our workmanship is guaranteed, and parts carry manufacturer warranties. If something’s off, we make it right.
Depends on what it is but things like checking seals, cleaning filters, topping off fluids, and keeping electronics dry. ask when you pick up and we'll break it down for you.
Absolutely—we recommend a quick annual check-up so we can catch small issues before they become big ones.
We can troubleshoot over the phone or point you to a trusted shop in your area. If you’re local (or can limp back here), we’ll get you fixed up.

